Wednesday 6 April 2011

A brand too far

Furniture designer-makers – well, British ones, mostly – well, some of them – have been busily changing their association into something more ‘outward-looking’ that will make them much better known, and much better off. DMOU becomes FDMA. It has taken more than two years of discussion and debate and some people – well, me anyway – regret that the open and fluid character of the old association will be lost for no actual gain. So this is a post only for furniture designer-makers and those with a direct interest in such things.

The association will certainly have to change the ‘About Us’ page on its website.

Now we have a committee, whereas before we prided ourselves that we did not, and it takes its first small steps into brand definition with a quest for a Iogo. To what extent, I wonder, is it possible to advance the interests of all members by the promotion of a single FDMA ‘brand’?

Members get touchy at being differentiated from other members, at least at the upper end of the spectrum, but we cannot sensibly ignore the fact that, having already taken our association down the road of ‘inclusiveness’, our membership embraces a very wide range of work.

Of course the FDMA can say, ‘At whatever level you wish to acquire a piece of furniture you can find a small independent designer-maker who can provide you with something individual and satisfying.’ But that’s hardly compulsive promotion. As soon as the promotion tries to be more effective it has to concentrate on some differentiated particulars. Can we really advance the fortunes of --- --- and --- --- in a single breath? Do we all sell to the same market? I think it is difficult to answer ‘yes’; the membership as a whole just does not constitute, in a commercially meaningful sense, a single ‘brand’. We do have a, rather frayed, ‘philosophical’ identity as ‘designer-makers’, but, although that is real, I do not think it will be much called upon in commercial promotion: it is sometimes difficult to get our membership to understand it, let alone the buying public.

There are some members scarcely involved in one-off commissions; there are great disparities of scale (some members head companies that employ around 40 people, others are one-person, or even half-person bands); enormous variation in the character of ‘artistic’ approach; there are members concentrating just on particular types of furniture; and so on. But the most obvious disparity is in – I struggle to find a word that expresses what we all recognise without giving offence – ‘sophistication’? ‘refinement’? ‘originality’? maybe just ‘expense’. Not all our members can meaningfully offer to inlay their client’s coat of arms into their purchase. A few of our members have achieved almost ‘heritage’ status, actively admired by a section of the public who cannot possibly aspire to own a piece of it. You have only to look at the published results of successful PR about our work, with that vulgar or pretentious vacuousness that so often characterises it, to see that we cannot blithely ignore unwanted externalities in constructing our promotion. These are marketing facts. The world is not about to change, even if we are.

So, ill equipped as we are to direct the public attention with any developed distinguishing discourse of our own about our work, we focus it (or allow it to be focussed) on the small group of individuals whose work we know, from experience, provokes the readiest response, a small group selected by the even smaller group that runs the project, one perhaps not completely distinct from our (non)-executive committee. So FDMA becomes a successful public brand; we have created stars, or at least buffed up our existing ones – but is it a successful association?

Once an identity of structure and an identity of brand are adopted they require, for their effective functioning, an identity of membership, and one will be acquired and imposed by process and practice if it is not chosen by discussion and consensus.

The question of our identity needs answering not only in deciding what to do in defining FDMA as such, but also in forming the relationship between individual projects and the FDMA ‘brand’. It is difficult to see that most marketing or promotional projects will not be slanted towards the ‘upper’ echelons of one-off commission work. I don’t mean exclusively so, but, given our inability to select or characterise our work by any criterion beyond a general and unarticulated notion of excellence or expressiveness (to award it a Guildmark so to speak), it seems all the more likely. That is the easiest sector to promote; those are the members most likely to have the resources, the time, the money and the appetite to support projects; that is the territory from which the FDMA idea sprang and it is quite prominent in the committee make-up.

In that way FDMA will become ‘aspirational’: with people joining expecting to serve a long apprenticeship before they can hope to participate fully in the tangible benefits of membership. That is not how DMOU/FDMA has presented itself to designer-makers hitherto, and it is not, in my view, a sustainable format for the association.

I am not suggesting there are dark forces at work here, or that this is the exclusive character of FDMA’s likely development, but I do think it is a real danger that, over time, after the initial enthusiasm, a significant body of members (including some who voted for FDMA) will come to see FDMA (with some justification) as benefiting mainly those ‘upper echelons’, those who, to their minds, least need it.

They will say nothing at first and so, in that sense, the association and its discussion forum will appear undivided. But the resentment will grow, and from time to time break out in fractious and slightly them-and-us. This is the classic path of broad-based but formalised ‘professional’ associations, especially those (and FDMA is quite likely to join their ranks) where membership is seen as essential for professional advancement.

All the talk now of course is of success, democracy and solidarity, but this minority will feel more and more ignored and become less and less inclined to take any part in the association, and so sets in its slow decline, or else its conversion into (or supplanting by) a more frankly selective and ‘aspirational’ body.

The more our committee tries to define the single FDMA ‘brand’, moving on past logos, thinking they are being ‘inclusive’, the worse it will become, because it can only be a pretence that all our interests are served by a single kind of promotion and FDMA will become effectively identified with the kind of work that is easiest to promote. It is our own backyard globalisation, our surrender to the deracinated concept of the ‘world-class’, where creativity is validated not by the individual, rooted imagination but by general commercial endorsement – a concentration on the kind of furniture whose market depends upon a globalised, high-input, low resource-cost, high wealth-polarisation economy, which, it seems to me is what the Guildmark culture links into. We are in danger of adopting a cult of mindless excellence, complete with its own external identifiers. DMOU/FDMA, despite in practice always veering towards inclusiveness over any individual membership application, has already, in its outward pronouncements, begun slipping down that slope by putting first, in its list of indicators for potential members to use in pre-assessing themselves, awards, selection for particular exhibitions, and membership of other groups.

Maybe it won’t be as bad as I fear; maybe we’ll just rub along with nothing terribly remarkable being achieved for any of us. So that we all stay a little disappointed, but no-one gets resentful of others. I doubt it, but, if we want to maintain a broad association more than we want to achieve substantial advantage for just a section of it, that may be the best we can hope for, unless we take radical and determined steps to disaggregate the FDMA commercial ‘brand’ and get back to our original vision.